[She manages not to make a face at the whole 'near-death experience' part. Ouch. Perhaps she should have chosen her words more carefully.]

Well. I'm sorry to hear that. At least you're getting help and not trying to tough it out.

[She's seen enough macho boneheads refusing to admit they have problems and trying to run away from them.]

NEXTs are born, not made. It's genetic, we usually express sometime in our teenage years. I'm sorry, I just don't know what caused it, only that we started appearing, oh... Forty years ago, maybe?